Group Breaks FAQ

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See also our Collecting Guide for a list of commonly used terms such as hit, auto etc.

How to Join a CnC Group Break

Important To Note:

You must have a CnC account to join a group break. Click here to create an account and get started!

You should receive an email once your order goes through for the group break spot(s). If you do not receive the email or just want to confirm that your spot went through, you can email us at [email protected] or give us a call at 519-954-8278.

The base is not sent with the GB hits (Cup, Ultimate and most higher end products, the base will be sent). We do have the option to send extra but it is at an additional cost. Cost depends on the number of cards and where you are located.

Tracking is free within Canada as long as your package meets a specific value. If your package does not meet that value, we will ship the package regular mail. We will mark each order shipped once the package is ready to go, packages don’t move on the weekend but they are in Canada Post hands so they can go out Monday morning.

Tracked / Oversized shipping outside of Canada. Any packages that require tracked or are oversized (Boxes/supplies/memorabilia items) shipping outside of Canada will be shipped at the customers expense. Please keep this in mind for any breaks that contain box/memorabilia giveaways

How to Join a Group Break

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If you are new to the world of group breaks, joining a group break may feel very overwhelming, but it doesn’t have to be! Follow our video tutorial and/or the steps below to join your very first CnC group break!

STEP 1: Head on over to our ‘Group Breaks‘ page to view our current group breaks. The details of each break such as the type, date, and time will be in the description (near the bottom). We offer many different types or ‘styles’ of group breaks, but the most common is team select. See below ‘Group Break Types‘ to view the styles we currently offer!

STEP 2: Once you’ve found a break that interests you, claim your spot by clicking ‘Add to Cart‘. Please note that a timer will countdown for 5 minutes, and you have until then to complete the checkout process. This is to prevent people from holding spots indefinitely in their cart.

STEP 3: We offer several methods of payment through Credit Card, PayPal, or e-Transfer.

We ONLY use the address listed in your profile here on C&C. NOT your PayPal address but please when possible make sure they match. We will not ship high value packages to someone with an unconfirmed PayPal address.

If you move or your address in your profile changes you MUST notify us of the change or else it will be shipped to your old address. (Info is saved in our shipping system).

If you incorrectly do either of the last two points, we are not liable for lost items although we will do everything we can to recover your package within reason.

If paying through Credit Card…

You will be automatically redirected to PayPal. Your card will be processed through PayPal even if you don’t have an account. After the order goes through, you will be redirected back to CloutsnChara, where you will now see an overview of your order.

If paying through PayPal…

You will be automatically redirected to the PayPal site to login and pay. After the order goes through, you will be redirected back to CloutsnChara, where you will now see an overview of your order.

If paying through e-Transfer…

Select ‘e-Transfer’ as your method of payment and continue your checkout. You will have 1 hour to send your payment to [email protected]. Please put the Break # as well as your CnC username in the description of the e-Transfer.

STEP 4: Watch your break!

Head on over to our YouTube channel at your break’s scheduled date and time where we will be live!

If your break involves randoms, there will be roughly 5 minutes allocated to trade your team with other members. (more time may be allocated for higher end GB’s).

If you’re not able to be there when your break goes live, you can view it on our YouTube channel at a later time. Simply put the break # in the search section of our channel to find it.

If you can not be present on YouTube during a draft styled break, you have 2 options:

1) Trust us to pick the best team available (in our opinion).

2) Email us at [email protected] with your list of teams in order. We will pick based on your position and the top team you want that is still available.

Group Break Types

Styles and process may vary between group breakers. This is how we do it!

For break styles that use randomization (eg. team random, team draft, chancer), we use All randomization is done live and is posted to our YouTube channel, as well as the description of the break once it is over.

Group Break FAQ

What are 'Group Breaks'?

The basic setup of a group break is that multiple people split the costs of the boxes (multiple boxes or a case of one type) in the break and then the hits are divided up amongst the people in the break (depending on what sports team that they get)

Group breaks can involve every product from Cup, Heroes and Prospects, Superlative, Dominion, Chrome, Ultimate, Series 1, O-Pee-Chee and more…..

It is a great alternative to buying a full case or box. For example, a tin of The Cup hockey can run you $500.00 whereas our 6 tin Cup case (value $3000) group break is $100 per spot.

Group Break’s are a great and fun way to be involved in a large break at minimal costs.

How Do Group Breaks Work?

There are 31 people in a group break and 31 teams in the NHL. Once each spot is filled and payments are received for each spot in the break, we open the boxes. You will receive any hits (non-base cards) of your team from the group break you signed up for.

All Group Breaks are done live on YouTube. Each group break has a scheduled time but will only go once all spots are filled. After the break the video will be uploaded onto our YouTube channel for you to re-watch.

Once the break is over, the cards will be divided up into teams and shipped/picked up to the appropriate members that have those teams.

Shipping Process & Info

Breaks from the Thursday night to the following Wednesday night are given to our shippers on Thursday. They package them up over the weekend to go out on Monday. If a break doesn’t go Wednesday night but goes the following night, those hits will not be shipped until the following week.

If you would like a group break to shipped right away and want it tracked, you must pay for the tracking since we are not shipping it on our regular schedule. You can email Dan for a shipping quote as it depends on where you are located – [email protected]

All shipments will be shipped to the address you have registered in your C&C profile. If you change this address after we have shipped previous packages to you, you must notify us of this change via an email to [email protected]

All packages will be shipped in Bubble mailers in either a top loader, one-touch or protective count cases (depending on the number of cards in the package.)

When do my cards ship from my break?

Breaks from Thursday night to the following Wednesday are packaged up from Thursday to Sunday and shipped out Monday.

When can I pick up my hits?

If possible, we ask that pick-ups happen the Thursday or after.

Where can I see what team I got in a random?

– Go to Past Group Break (Located in the categories section on the online store)

– Look for the group break number that you were in (Ex #15,100)

In the break description, there will be a list showing the outcomes of the team random. Eg. (click for fullsize)

Where can I watch afterwards?

All of our breaks are uploaded to our YouTube channel.

Your break number will be in the video title to make it easier to find and replay your break.

When does my break start?

In the description of each group break will be the scheduled date and time. We aim to break on schedule, however breaks will be done once all the spots are taken.

Why Join a CnC Group Break

We are an AIR (Authorized Internet Retailer) and CDD (Certified Diamond Dealer) with Upper Deck which means that we are authorized by Upper Deck to sell all their newest products as well as older ones. We also carry the other brands like Panini and Topps which we do group breaks for.

We do group breaks mainly in hockey but can offer box breaks of other sports also.

We have some of the best prices on group breaks. We have done over 13,000 group breaks, and we do tons of giveaways and giveaway free cards!

Upper Deck Authorized Internet Retailer Logo
Upper Deck Certified Diamond Dealer
Upper Deck Authorized Group Breaker Logo

MNT Grading Group Break Special

MNT Grading

If you would like a card to be graded by MNT Grading, and we opened it in one of our group breaks recently (we must have it still in hand), you can get your card(s) graded through us!

For details, and to order the MNT Group Break special, please click here.

For more information on MNT Grading, please click here.

Still Have Questions? Let’s get in touch!

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