Shipping Info

Shipping Rates

Our shipping fees stay the same no matter how many items you purchase at one time. If you purchase 1 item or 10 items, the shipping does not increase! (Canada Only)

USA – There is a $3 shipping charge for each additional item added to your cart. (EX: I purchase 4 items, shipping will be $19 + $3 +$3 +$3)

Flag_of_Canada

Shipping in Canada

Boxes, Supplies, etc.

Expedited Shipping 

(Signature Required)

$12  (Ontario & Quebec)
$17 (For Rest Of Canada)

Local – 1 Day
Regional – 1 Up To 3 Days
National – 2 Up To 7 Days

XpressPost Shipping

(Signature Required)

$17 (Ontario & Quebec)
$35 (For Rest Of Canada)

Local — Next Day
Regional — Next Day
National — 2 Days

Priority Shipping

(Signature Required)

$25 (Ontario & Quebec)
$55 (For Rest Of Canada)

Local – Next Day
Regional/National – 1 -3 Days (Depending on Location)

FREE SHIPPING (Expedited) in Canada on cases*

*Rates and free shipping do not include NWT, Yukon and Nunavut. Please contact us for a quote. Signature will be required for all shipments. Only includes product cases, not supplies

Flag_of_the_United_States

Shipping to United States

Boxes, Cases, Supplies, etc.

Expedited Shipping

(Delivery in 4 — 7 Days)

$19

+$3 per each additional item

Rate does not include Hawaii, Alaska and New Mexico. Please contact us for a quote.

International Shipments

Please contact us at cloutsnchara@gmail.com for a quote.

Shipping Insurance

All packages are automatically insured for $100. If you would like more insurance on your package, it will be $3 for each additional $100 insurance. If there is an issue with your package and a claim is opened with Canada Post, you will only receive up to the amount that the package was insured for.

Product Pre-Orders

Please note: If you pre-order a box and purchase an in-stock box at the same time, we will ship both once the pre-order boxes arrive. If you would like the in-stock product shipped before the pre-order then please call us at 519-954-8278 or email us (cloutsnchara@gmail.com) to pay an extra $12 (Canada) or $19 (USA) shipping. If you purchase multiple pre-ordered items that release at different times, you will have to pay for shipping on each release or have them all shipped at the same time once all are in stock.

Returns

We can not accept returns on boxes of any sport. We can accept returns in special circumstances at our discretion, but there will be a 10 percent restocking fee.

Payment Methods

We accept PayPal, E-Transfers, Visa and MasterCard through the checkout process. If you would like to pay another way, please email us at cloutsnchara@gmail.com.

In-Store Pick-Up

If you choose to pick-up your order, please let us know when you plan on picking up and we will have your order ready.

If you have any questions on ordering, shipping or method of payment please email us at cloutsnchara@gmail.com or call us at 519-954-8278.

Track Your Order

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Tracking your Package

Every order will receive an email from Canada Post stating the tracking number where you can then check the status on the Canada Post site.

Canada Post

Package Tracking: www.canadapost.ca

Telephone (within Canada): 1 (888) 550-6333

Note on Canada Post Tracking

Packages shipped through Canada Post may show a status of “delivered” before you actually receive your shipment. This status provided by Canada Post can indicate your shipment arrived at the local postal office for delivery. Please allow an additional 2-3 days for your package to arrive if checking the tracking status before the Estimated Delivery Date.

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